WHAT IS ‘MY FLOWER ROOM’?

We are an online florist delivering fresh flowers and hampers within Melbourne.

WHAT DAYS DO YOU DELIVER?

We are currently delivering Monday-Saturday.

MON – FRI CUT OFF 12PM

SAT CUT OFF 10AM

Saturday delivers have an earlier cut off of 10am sat morning. If you see an X on the delivery day you are trying to order for it means that we are CLOSED early or closed for that particular day.

WHAT TIME SHOULD MY FLOWERS ARRIVE?

Deliveries take place from 1pm and depending on which suburb you are an it can be anywhere up to 6pm for residential or 5pm for Commercial.

THE DATE IS BLOCKED OUT BUT ITS BEFORE 12pm?

If you are seeing a blocked out date it means that we are not taking any further deliveries for the day, on occasion this can be prior to 12pm

We may be closed for a function set up or have sold out early.

No further orders will be accepted for same day delivery.

WHERE DO YOU DELIVER IN MELBOURNE?

We deliver all over  Melbourne. ( email for a quote on suburbs not listed)

These suburbs consist of:
Abbotsford, Aberfeldie, Albanvale, Albert Park, Albion, Alphington, Altona, Altona North, Ardeer,  Armadale, Ascot Vale, Ashburton, Ashwood, Aspendale, Attwood,  Avondale Heights, Balaclava, Balwyn, Balwyn East, Balwyn North, Beaumaris, Bellfield, Bentleigh, Bentleigh East, Bonbeach, Blackburn, Black Rock, Box Hill, Box Hill North, Box Hill South, Braeside, Braybrook, Braybrook North, Brighton, Brighton East, Broadmeadows, Brooklyn, Brunswick, Brunswick East, Brunswick West, Bulla, Bulleen, Bundoora, Burnley, Burnside, Burwood, Burwood East, Cairnlea, Calder Park, Camberwell, Campbellfield, Canterbury,  Carlton, Carlton North, Caroline springs  Carnegie, Caulfield, Caulfield East, Caulfield North, Caulfield South, Chadstone, Cheltenham, Cheltenham East, Cheltenham North, Clarinda, Clayton South, Clifton Hill, Coatesville, Coburg, Coburg North, Collingwood, Collingwood North, Coolaroo, Craigieburn, Cranbourne, Cremorne, Cromer, Dallas, Deepdene, Deer Park, Delahey, Dandenong, Dandenong North, Derrimut, Diggers Rest, Dingley Village, Docklands, Doncaster, Doncaster East, Doncaster Heights, Donvale, East Melbourne, Eaglemont, Elsternwick, Elwood, Epping, Essendon, Essendon Fields, Essendon North,Essendon West, Fairfield, Fawkner, Fitzroy, Fitzroy North, Flemington, Footscray, Forest Hill, Garden City, Gardenvale, Gladstone, Glen Iris, Glen Huntly, Glen Waverley,  Glengala, Glenroy, Gowanbrae, Greensborough, Greenvale, Greenhorn, Hampton, Hampton East, Hampton North, Hartwell, Hawksburn, Hampton, Hampton East, Hawthorn, Hawthorn East, Heatherton, Heathmont, Heidelberg, Heidelberg Heights, Heidelberg West, Highett, Hoppers Crossing, Hughesdale, Huntingdale, Ivanhoe, Ivanhoe East, Ivanhoe West, Jacana, Kealba, Keilor, Keilor Downs, Keilor East, Keilor Lodge, Keilor Park, Kensington, Kew, Kew East, Keysborough, Kings park, Kingsbury, Kingsville, Kingsville west, Kooyong,  Lalor, Laverton,  Laverton North, Macleod, Maidstone, Mckinnon, Malvern, Malvern East, Maribyrnong, Meadow Heights, Melbourne, Mentone, Merlynston, McKinnon, Middle Park, Mont Albert, Mont Albert North, Montmorency, Moonee Ponds, Moorabbin, Mordialloc, Moreland, Moreland West, Mount Cottrell, Mount Waverley, Murrumbeena, Newport, Niddrie, North Melbourne, Northcote, Northcote South, Notting Hill, Nunawading, Oak Park, Oaklands Junction, Oakleigh, Oakleigh East, Oakleigh South, Ormond, Officer, Parkdale, Parkville, Pascoe Vale, Pascoe Vale South, Patterson, Plumpton, Port Melbourne, Point Cook, Prahran, Preston, Preston Lower, Preston South, Preston West,  Princes Hill, Ravenhill, Reservoir- north, east, south, Richmond, Ripponlea, Rockbank, Rosanna, Roxburgh park, Sandringham, Seabrook,  Seaholme, Seddon, Seddon west, Somerton,  South Kingsville, Southbank, Springvale, Springvale South, South Melbourne, South Wharf, South Yarra, Southbank, Spotswood, StAlbans, St Kilda, St Kilda East, St Kilda West, Strathmore, Sunbury,  Sunshine, Sunshine North, Sunshine West, Surrey Hills- north, south, Sydenham, Syndal, Tarneit, Taylor’s Lakes, Templestowe, Templestowe Lower, Thomastown, Thornbury, Toorak, Tottenham, Travancore, Truganina, Tullamarine, Vermont South, Viewbank, Wantirna, Watsonia, Wattle park, West Footscray, West Melbourne, Westmeadows, Williamstown, Williamstown North, Windsor, Werribee, Werribee South, Wyndham Vale, Yarraville, Yarraville West

WHAT IF I PUT MY ORDER IN AFTER 12pm?

Unfortunately you have missed the cut off for same day delivery and will have to  select another date for delivery.

On occasion we may have to close early due to a number of reasons. If you are seeing an X on the date or it’s blacked out from the calendar then it means we have closed for the day and no further orders will be taken.

DO YOU DELIVER ON THE WEEKEND OR PUBLIC HOLIDAYS?

We deliver Mon-Sat

 We will however be open on a Sunday if it falls on Mothers day or Valentines day.
Follow us on Instagram @myflowerroom_melbourne to keep up to date on our news.

WHAT IF SOMEONE ISN’T THERE TO ACCEPT THE FLOWERS?

Please do your best to find out if the recipient will be home when delivery is due to take place. Please also provide mobile numbers.

We will leave the flowers in a safe and secure place if no one is home. Possibly a neighbour may also take them until you arrive home if it isn’t safe to be left at the door. The customer or recipient will be alerted.

We really do prefer to hand deliver these in person but if that is impossible they will be left. We can’t take  responsibility if flowers are left at the house and nobody collects.
A Re-delivery charge can take place if a courier has absolutely no way of getting in to the property and no where for the flowers to be left i.e A gated house or gated apartment blocks with no entry.

So please do your best to provide correct and additional address information including the mobile number.

WILL MY FLOWERS LOOK EXACTLY AS THE PHOTO LOOKS?

All the photos are a guide to what the bunch will look like. We endeavour to make the bunch the same if not very similar to the photo and all depends on the season availability and Mother Nature.

If a certain bloom is not available we use the most similar flower to still keep in the theme of the bunch you have chosen. We do not guarantee a perfect exact match in images. Mother Nature is beautiful and  flowers can alter and look different when tight and fresh as they do when they are in full bloom. Flower colours such as hydrangea etc can have many many varying shades and colour. Our main mission is to choose the Freshest highest quality flower and  match the bouquet as close we can to the image. We hope you understand.

HOW DO I CARE FOR MY FLOWERS?

Once you have received your fresh flowers the first thing to do is remove all the packaging and re-cut the stems 1-2cm will do it. Place them in a vase of fresh water. Keep all the foliage and leaves above the water level as this can make the water slimy. keep out of direct sunlight and away from heaters. Change the water every second day. As your blooms begin to age, you can continue to change the water, re-cut the stems, and pick off any browning petals or leaves.

CAN I PRE-ORDER FLOWERS?

Absolutely, there is a full calendar to pre order your blooms, weeks or even months in advance so you don’t forget!

If you are seeing an X blocked out day on the calendar it means we are closed and can not except orders on that day.

HOW MUCH IS DELIVERY?

Delivery prices start from $16.50 and range up to $55 depending on how far away the delivery needs to go. Please check the shipping calculator for an estimate. If you aren’t seeing your suburb, send an email and ask for a quote. We do service further distances, and charge according based on km.

ANY CONCERNS?

Please email us on info@myflowerroom.com.au if you have any concerns with your order.